Privacy Policy

Tzamenkomst River Lodge is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website https://tzamenkomst.com/, book accommodations, or engage with us in any way.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect various types of information, including:

  • Personal Information: When you make a booking or contact us through our website, we may collect personal details such as your name, email address, phone number, and payment information.
  • Booking Information: Details about your stay, such as check-in and check-out dates, room preferences, and special requests.
  • Usage Data: Information automatically collected when you visit our website, including your IP address, browser type, pages visited, and other interaction data.
  • Cookies: Small data files stored on your device to enhance your browsing experience. You can manage or disable cookies through your browser settings.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To process and manage bookings.
  • To communicate with you regarding your reservation, inquiries, or special requests.
  • To improve our website and services based on your feedback and usage patterns.
  • To personalize your experience by remembering your preferences.
  • For security and fraud prevention purposes.

Sharing Your Information

We value your privacy and will not share your personal information with third parties except in the following situations:

  • Service Providers: We may share information with trusted third-party service providers that assist us in operating our website, processing payments, and providing services. These third parties are obligated to maintain confidentiality and use the information only for the purposes they are engaged for.
  • Legal Requirements: We may disclose your information if required to do so by law, regulation, or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your data.

Your Rights

You have the right to:

  • Access and receive a copy of the personal information we hold about you.
  • Request correction of any inaccuracies in your data.
  • Request the deletion of your personal data (subject to any legal obligations we may have to retain it).
  • Object to the processing of your personal information for certain purposes.
  • To exercise any of these rights, please contact us at bookings@tzamenkomst.com.

Third-Party Links

Our website may contain links to other sites operated by third parties. We are not responsible for the privacy practices or content of such external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18 without verification of parental consent, we will take steps to remove that information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and we encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us